Africa Digital Banking Transformation Report
The Digital Banking Report is an initiative by African Banker magazine and Backbase that aims to provide a clear roadmap for digital transformation across the banking sector in Africa.
The speed at which banks are embracing the potential offered by technological change varies considerably but there appears to be only one direction of travel. It is inconceivable to imagine a bank in a decade’s time where the lion’s share of transactions are not carried out on a digital platform, with time and money savings for both the bank and customer involved.
Backbase is on a mission to transform the broken banking system, so financial institutions don’t just interact—they engage—with the people they serve. That’s made possible with the Backbase Engagement Banking Platform—powering all lines of business on a single platform, including Retail, SME & Corporate and Wealth Management.
The open platform is built to unify data and functionality from core banking systems and innovative fi ntech partners, creating an experience unique to each bank’s customer base. From digital sales to everyday banking, the platform’s entire design focuses on a seamless and captivating experience for both customers and employees.